FAQs
How long has Royal Wire been making equine products?
Royal Wire began manufacturing horse stall gates in 1974. In 1978, the Royal Wire Equine division was created, beginning the wire organization system that has served horse owners, trainers and exhibitors for nearly five decades.
Where are Royal Wire Equine products made?
Royal Wire Equine products are proudly manufactured at our Ohio facility. Royal Wire Products, Inc. is a fourth-generation, family-owned American manufacturer founded in Cleveland, Ohio, in 1953.
How can I place an order?
Order online anytime at RoyalWireEquine.com or contact us by phone for assistance with your order.
Which payment methods do you accept?
We accept Mastercard, Visa, Discover, American Express, PayPal, Shop Pay and Google Pay.
Can I buy directly from Royal Wire?
Yes. We sell directly to retail customers through Royal Wire Equine.
Does Royal Wire manufacture equine products for other companies?
No. Royal Wire is the exclusive manufacturer and wholesaler of Royal Wire Equine products.
How quickly will my order ship?
Most in-stock items ship within 24 hours during our regular business week. Royal Wire is closed Friday through Sunday and on major holidays, so orders placed during those times will ship when we return. We’ll most likely be out riding our horses
How much is shipping?
Shipping costs are based on the weight of your order and delivery location. Most products ship via UPS or FedEx, with ground and expedited services available. Stall gates ship by motor freight. Please contact us if you need assistance with shipping rates or options.
What is your return policy?
Returns are accepted within 30 days. Customers are responsible for return shipping costs, and original shipping charges are non-refundable. Please contact us for a return authorization number before sending your item back.
Does Royal Wire offer donations or sponsorships?
Yes. Donation and sponsorship requests should be submitted at the beginning of the year. Requests are reviewed and decisions are typically made by February 1.
When does Royal Wire plan its annual advertising?
Royal Wire typically plans its annual advertising in February. Media kits and advertising opportunities may be submitted to the Royal Wire Equine department for consideration.
How can I become a Royal Wire dealer?
Royal Wire works with tack stores and mobile tack retailers. Please contact our customer service team for information about becoming an authorized Royal Wire dealer.